I recently upgraded to 6.3 and LDAP browsing for machines is not working.  Below is the message I am receiving.
LDAP for users is working.

Testing LDAP Label Settings...
Testing "Machines - Classroom Podiums - Bixler" connection to: 172.18.131.30 on Port: 389
OK: Connection Successful.
OK: Setting Protocol Version 3 Successful.
OK: Setting LDAP REFERRALS Option 0 Successful.
OK: Search Bind using LDAP supplied credentials Successful.
Applying search filter [(CN=KBOX_COMPUTER_NAME)]
OK: LDAP search (with filter [(CN=KBOX_COMPUTER_NAME)]) Successful.
Error: LDAP search failed. No entries found.
Error: LDAP Test Failed. Closing connection.

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  • Same problem I'm having. Can anyone help...???
    Also getting all connections successful.......
    Filter successful....................
    But no entries found...
    And I know I have entries there.
    "Also connection to server is successful".
    And LDAP browser see's all my active directory entries

    Come on IT ninja......
    :)
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Do you have custom roles?  Kace support had to tether in and apply a fix to our K1000 appliance because of an update that was not working well with our custom rules. Just be sure to ask them when you upgrade if this will break again. I applied the final version of 6.4 and this broke again but has been fixed since. 
Answered 11/11/2015 by: scarpent
Second Degree Black Belt

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