I'm getting a kupdater error on a handful of users.

It happens about once an hour. I figure that is the agent trying to talk back to the KACE server. Background: I've been trying to push software to a few users...the same users are now getting the Kudater errors. All appear to have an AMP connection but none have checked in. Some for as many as 10 days. I tried to re-provision the agent on the PCs and get a "successful" result but the PCs will still not check in ( Inventory) .

Also, we are at (probably over) our PC license limit. I'm not sure how that affects all of this but thought it might.

Any insight to this would be very helpful.

 

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If you are above your PC license limit then KACE server will not accept additional inventory from agent. To confirm this you can check out "K1000 Logs" from K1000 Settings-> Logs tab.

Look for the string as "Exceeded Inventory License limit...."

 

-Abhay

Answered 07/16/2012 by: AbhayR
Fourth Degree Black Belt

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