Kronos Workforce Analytics Office branding
I'm having a hard time with this package I was asked to deploy. It's called Kronos Workforce Analytics office which adds a Kronos plugin to Excel, Word and Powerpoint. The package was given to me as a setup.exe and I tried using that, passing all my parameters through but it kept failing pretty much around the last steps with an error code 5. I think it's coming from the last dialog box that gets displayed asking if I want to view the MSI log file which for some reason must not be getting skipped in silent mode.
So I extracted the MSI's, which there was 3 of them; MS WSE Runtime, Kronos Workforce Analytics office, and Microstrategy. I did notice that the Microstrategy msi is chained inside the Kronos msi. The problem is when I run the msi as the logged in users (admin) everything is perfect but when I install it via Altiris using either the System account or the service account we sometimes use all the branding gets name Microstrategy instead of Kronos. This includes all the menu entries on the addin tab, the splash screen that comes up when you start it and all the sub windows. I've looked through the custom actions and I couldn't find anything that stuck out at me.
Another thing I just found out is they hard coded the temp file location to a user profile. It's not stored in the registry anywhere so it has to be in one of the dll's.
Anyone have any ideas where to look or what would cause the differences from installing as logged on user versus system/service account? I'm in the process of pouring over the logs but it's a slow process and I need to have this out in a few days.