Krash Report High/Kbox running slow for ticketing sytem
Our Kbox seems to stay at 50-55% crash percentage on the Home Page. It also seems the staff inputting tickets are complaining that it takes up to 70 seconds to save a ticket. Krash and Idle are the only two items showing up on the Home page as running/updating and the percentage is still that high and creating/updating ticket saves is slow. The agent and scripting interval is set to 6 hours and we do patching at night not during operations. Anyone else having this problem and not running anything in the background? Any suggestions as to what else to look at? We have 4 rules that run OTS but I wouldn't think that should cause a slow down. I have 3 queues but I have seperate rules for each queue and the 2nd and 3rd queue are only running 3 OTS rules.