KACE Agent version 7.1.62 Problem
I am unable to get the new KACE agent to stay connected or inventory after upgrading to version 7.1.62. I am seeing this error in the agent log
[2017-05-17.16:37:06][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: 'C:\ProgramData\Dell\KACE\kbots_cache\4-0.xml' error occurred: 'SSL certificate problem: unable to get local issuer certificate' Error Code (60:Peer certificate cannot be authenticated with given CA certificates), url: https://k1000..com/service/kbot_service_notsoap.php?METHOD=getkbot&KUID=2b051522-b5f7-4f65-9947-521da3f12d96&KBOT_ID=4&KBOT_VERSION=0&CLIENT_VERSION=7.1.62
I am unable to determine why this issue is occurring.
Thanks
[EDIT]: I have discovered that the Verify SSL Certificates was enabled. As soon as I disabled that they seem to be inventorying again. I don't know why the agents wouldn't be able to verify the certificate though.
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