KACE Process Configuration (auto populate users name in child tickets)
Could anyone lead me to a guide/steps on how to auto populate a users name into the child tickets short description?
Example - HR starts the new hire process and enters new employees name in short description New Hire - John Smith
Since all 11 of my created child tickets for the new hire process begin with New Hire - and then end with what step Create Domain Account
Is it at all possible to auto populate the new hires name between the 2 fields? New Hire - John Smith - Create Domain Account
Thanks in advance.