KACE 1000 Server Upgrade from 5.5.90547 to 6.0.101863 gives "can't open output file" in red text next to the Upgrade Now button. No other clue as to what this error message is. Please help!!
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That happened to me too, I believe I just downloaded the kbin again and it worked.
Answered 07/28/2014 by: nheyne
Red Belt

  • same here I had to manually download and apply the one it downloaded was messed up.
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You must install 6.0 Auto-Upgrade hotfix

This is official KACE KB:

https://support.software.dell.com/k1000/kb/125760


I hope this will help

Cheers
Answered 08/19/2014 by: Greg_PL
Senior White Belt

  • More of a question...How do I know when the hotfix has completed? This is my first K1000 upgrade.
    • During upgrade or patch installation you will have update / install log on screen instead of K1000 GUI. At the end you will get message - completad.

      Cheers
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The above answer is correct in that you will need to download the upgrade file and apply it manually.  

If you are interested, there is a free KKE session this Thursday 7/31 on how to upgrade your K1000 to 6.0.  You can register at www.kace.com/kke if you want to attend.
Answered 07/29/2014 by: andrew_lubchansky
Black Belt

  • More of a question....How do I know when the hotfix has completed? This is my first K1000 upgrade.
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