Hi all,

I am having an issue with our remote site where it is not picking up any MAC addresses of computers situated there. I know ARP isn't routable, so how are we meant to pick up MAC addresses on remote sites?

Thanks in advance.

Mike
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michaelb,

Have you updated to 3.3 yet?

It has the ability to import mac address.

This is great if you have a 1000, because its just a simple report to get all the macs.

Are you trying to get the mac address to do boot actions?
Answered 02/01/2011 by: dchristian
Red Belt

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I am having a similar problem. And I am trying to get Mac addresses to do the boot actions. I have done network scans in the 2000, but it is only locating a few machines and they do not show up in the system inventory, only on network inventory. We have KBOX 2100 3.2.31608. Thanks for any advice you can give!
Answered 03/04/2011 by: bgarber
Yellow Belt

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Did you find a solution to this problem yet? I'm having a similar problem. We're running a Bluecat DHCP/DNS server.

My Problem.
When a computer boots it goes into the network inventory with a mac address, but the IP address doesn't match. If I do a network scan and search the IP, it doesn't pickup a mac address.
Answered 08/01/2011 by: ther
Yellow Belt

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