/build/static/layout/Breadcrumb_cap_w.png

K2000 3.6 Post install task fails: The system cannot find the file specified

Not sure why this is failing. I'm installing the KACE Agent as a post install task.

The file is in the correct location.  I can install it from the location marked in the Edit Tasks.xml view cmd in the Task engine.  But K2000 will not install the task automatically.

 

ANy ideas?

Asked 10 years ago 6429 views
7 Comments   [ + ] Show comments
  • Same here, my agent it is not installing as post install. no errors whatsoever. Manual installation of the agent works fine. this only happens to OS X clients. I did re-upload the agent with the cert fixed, no luck. - horacior 10 years ago
  • jharrell - Can you post your task? - SDNBTP 10 years ago
  • I was having issues with a bunch of my post tasks after my 3.6 upgrade. Talking with support, there are apparently a number of slightly less than documented changes that happened. Here's the response I got:

    PO tasks have changed 3.6. Here is something on this subject -
    http://www.kace.com/support/resources/kb/solutiondetail?sol=SOL118913
    Although not specified (we are working on getting the documentation expanded), this affects several other things.
    VBS scripts now need at the begining of the cmd - cscript.
    Dos commands would need this - cmd.exe /c followed_by_the_command.

    In my instances, my application tasks were failing with file not found errors, I needed to add the cmd.exe /c, or (my long winded solution) package the installer and a batch file with install commands inside of a zip, upload that to the K2 and call the batch file as the application task. - Asevera 10 years ago
  • msiexec.exe /qn /i install_flash_player_12_active_x.msi

    Its a Flash Player install as a Windows Application with the associated .msi listed in the command line above.

    Should it be cmd.exe msiexec.exe............ ? - jharrell 10 years ago
    • I have some flash installers in my post tasks as well, and those actually worked fine after 3.6, so I went in and took a look at them. I'm launching mine with:

      msiexec /i install_flash_player_12_plugin.msi /qn

      maybe re-arrange your syntax a bit and see if that helps? - Asevera 10 years ago
  • That did help. the /i and /qn need to be right up front: msiexec.exe /qn /i install..... - jharrell 10 years ago
  • Also i'm having some trouble with this one:

    C:\WINDOWS\system32\cscript.exe "C:\Program Files\Microsoft Office\Office14\OSPP.VBS" /inpkey:M - jharrell 10 years ago
    • without having a task to reference, I would maybe drop the C:\windows\system32\ and the file extension, leaving your task with

      cscript "C:\Program Files\Microsoft Office\Office14\OSPP.VBS" /inpkey:M

      I've noticed that alot of my issues come from treating the 3.6 task engine like it's the old "dumb" engine. Try that out and let the engine sort out the file locations for you. - Asevera 10 years ago
  • Perfect. That did it. Thanks - jharrell 10 years ago

Answers (1)

Posted by: stevech 10 years ago
Purple Belt
0

One solution I heard works is to recreated the Application task as a Windows Script task. Another solution can be found at the following link:

 http://www.kace.com/support/resources/kb/solutiondetail?sol=SOL118913

Posted by:

jharrell Third Degree Blue Belt
Ninja since: 11 years ago

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

View more:

KACE Product Support Questions
question

Related Questions

Link

Related Links

Post

Related Posts

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ