K1000 Service Desk: Printer Not-so Friendly
When our ticket owners print out their tickets, if a field has too many characters it is shrinking everything and making it unreadable. Is there a way to change the way things print out?
Related question... Is there a way to customize the look and feel more for the service desk? For example, changing the width of an input box or the width of field descriptors so the field name doesn't wrap.
Community Chosen Answer
If you're referring to the Service Desk > Tickets overview screen, you can get a more print friendly view by selecting Choose Action > Export to CSV format. The listed columns and their respective widths in this screen are adjustable in the Service Desk > Configuration > Departments > select your queue > Customize Fields and Layout > Ticket List Layout section (at the bottom of this screen).
If you're instead referring to the individual tickets' screens, I don't believe these were intended to be printed as-is. Typically, though, reports can be created for these in which printing is an intended function. The wizard should be able to get most everything you need here.