k1000 Not detecting Windows 7 x64 on a small number of machines
I have a small number of machines 4 out of 2400 that are all Windows 7 Enterprise or Professional x64 that the K1000 is reporting that their OS is just x86. They all have the 5.4.10622 Agent and are calling in on time, and besides not checking in properly are all running normally.
Has anyone run in to this before? I have uninstalled and reinstalled the agent, as well as manually removing the kinventory.xml file and forced them to check in again. I would very much like to avoid having to re-image the machines.