Hello all,

We currently have a K1000 appliance in our environment.  As of a week or two ago, I've been unable to successfully use the appliance.  It seems that some of the pages in the admin console "freeze" when accessed, giving the appearance that the appliance is frozen.  These pages include:

  • Home (freezes without resolving to page)
  • Inventory (Tabs are accessible but show a blank page)
  • Asset (Tabs are accessible but show a blank page)
  • Help Desk (HTTP 500 error)

Most of the other tabs populate perfectly fine, so I'm not sure what went wrong.  Any suggestions?

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same thing happened on our kace 2000 the library section was messed up or blank.  We had to contact support so they could tether in and fix the servers pages/files

Answered 02/13/2013 by: SMal.tmcc
Red Belt

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Is it happening across all browsers?

Did you recently installed any browser plugin?

Answered 02/14/2013 by: AbhayR
Fourth Degree Black Belt

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