This has happened a time or two in the past.  The Java update from last week is deploying to machines and leaving most (1000+ of 1400) installs of java broken.  If you open the java control panel it opens up blank.  My techs are having to totally uninstall java then install it manually.  Seeing this is not the first time this has happened could we be doing something incorrectly?  Patching is pretty straight forward.  It seems to happen to both 1.6 and 1.7... Thanks for any input!

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See if the patch supports rollback. You might be able to revert to before the patch.

Short of that, open up a ticket with support so they can take a look at it.

Answered 10/24/2012 by: jknox
Red Belt

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I'd download the full installer in the kace patching subscription and then push the full version of java to the machines. I found that without the full installer certain products will misbehave when patched. Example, I found that adobe reader would uninstall itself during one of the patches, most likely because the msi was missing from the original install. I simply added the full install of adobe reader to my patches and it made sure that adobe would be on the machine and the right version.

Answered 10/24/2012 by: ms01ak
Tenth Degree Black Belt

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