I would like to be able to create a link to a specific queue to create a new ticket in that queue, is this possible?

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  • For the admin interface or the user interface?
  • For the user interface.
  • Use the kbox/Userui to determine the url for a new ticket.

    Created a shortcut with the following URL and it worked for me.
    kbox/userui/ticket.php?QUEUE_ID=1&SERVICE_ID=0
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