Is there a way that I can have a user paste something into a field when they are creating a service desk ticket?
I have had occassions in my existing help desk ticketing system where people will cut and paste and error message into the problem ticket. I want that same capability in the new Kace system that we are planning to use to replace the old system.
Thanks
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Posted by:
h2opolo25
9 years ago
KACE can't do that yet. They will need to cut and paste messages into a file and save that fine into KACE.
