Is there a way to import a csv file into the knowlege base?  I have found ways of importing into the helpdesk, but this is not what we need.

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Are you trying import existing knowledge base artilces from another helpdesk solution?  I don't believe it is possible to do that. 

Answered 04/03/2013 by: Timi
Seventh Degree Black Belt

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Trying to import another helpdesk into the knowledge base so we can search it.

I found how to import another helpdesk into Kace. But was wondering if it can be imported into the knowledge base.

Answered 04/03/2013 by: klthomas01
Second Degree Blue Belt

  • FTLOG, Dell, could the need for this feature be any more obvious?
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