Is there a way to make K1000 helpdesk block emails from specific email addresses?  When people put up an auto reply for Out of Office anytime anytime an email from Kace goes to them the auto reply creates a ticket.

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you can use this how to and change the SQL statement partially.

http://www.kace.com/de/support/resources/kb/article/how-to-handle-out-of-office-email-loops-help-desk

Answered 01/21/2013 by: Nico_K
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Here is a thread that went over this:

 

http://www.itninja.com/question/users-auto-reply-created-900-help-tickets

 

Answered 01/21/2013 by: Timi
Seventh Degree Black Belt

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