How to give K1000 Help Desk technicians permission to delete from inventory
Hi
I'm new to this. We setup a role called Technician, and in that role are the Help Desk staff. They need to have permission to delete computers from the Inventory. I opened the Technician role, clicked on Inventory and gave write permission the "Computer" but that didn't do it. Is there some other place I should be looking to set this permission?
thank you
Answer Summary:
0 Comments
[ - ] Hide Comments
Community Chosen Answer
Answers
-
Okay, the problem was that I had changed the Technician role rights, and my Technicians showed up in the "associated users" list. However, I still needed to go into the user area and change their role to Technician. So, now it works. Thanks to everyone for the responses.
Comments