Hi,

We have an appliacation that requires the latest version of Flash player, but not all users (remote) do the updates. Is there a way to force a silent install, typically through a REGEDIT? We have to contact each user through GoTo Assist once a year for audits, so the change can be made at that time. If the latest version of Flash is not installed, the application does not run properly and then the user calls the Helpdesk for assistance. Being able to force this update through the Registry would be a huge timesaver and also cut down on the amount of calls and user downtime.
Thanks for any help!

Answer Summary:
Create a text file and save it as mms.cfg (with UTF-8 encoding) and in the file, add the following rows. AutoUpdateDisable=0 SilentAutoUpdateEnable=1 Place the file under "%WINDIR%\System32\Macromed\Flash\"
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I'd agree with etipton.

Create a text file and save it as mms.cfg (with UTF-8 encoding)

in the file, add the following rows.

AutoUpdateDisable=0

SilentAutoUpdateEnable=1

Place the file under "%WINDIR%\System32\Macromed\Flash\"

/Anders

 

Answered 06/07/2012 by: andemats
Second Degree Black Belt

  • This is the best way to do it. Even we do it this way here.
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1

What is your deployment method?

Answered 06/06/2012 by: dugullett
Red Belt

  • Since a yearly audit is done, there is no deployment method except connecting through Goto Assist and manually running the update. The users are not savvy enough to run it on their own or figure out when the app doesn't launch, to run the Flash update. Same with Java
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1

Im having a hard time understanding what you want.

Sounds like you don't wanna install Flash Player by hand but you want to install Flash Player by hand when you do yearly remote connection audits.

Thats....backwards.

First I'd like to point out that flash is sometimes one of those things you must update more than once a year. Maybe not in your case.

If however you want to enable automatic updates for flash via registry you can do that. But your users still need premission

If you want to have a startup script, check for updates and then install well that possible (and ugly) too

You could maybe even do a GPO to install it if you want to. 

Please specifiy a little more what your ideal solution is (regedit shoudl not be it) and as dugullett said wjhat deployment methods you have available to you.

Answered 06/06/2012 by: Tentacle Master
Fourth Degree Black Belt

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1

I think we need clarification as to whether we are talking about a) updating existing flash installations (patching) or b) installing Flash on machines that don't have it at all. Two separate questions with separate solutions, IMHO. Perhaps it's a combination of the two...

Answered 06/06/2012 by: etipton
Second Degree Green Belt

  • FlashPlayer will overwrite previous installations so you don't need to worry about uninstalling the previous version. Shockwave on the otherhand does not.
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you can write a batch, vbs, or powershell script (or whatever scripting tool you're comfortable with). It works best if you have a deployment tool, ie SCCM to sent the script to the desktop because that will eleviate the permissions issues if your customers only have a standard user account. Ideally you would point to an internal server to download your sourcecode. Depending on your company's security model you could have the customer use Adobe's website and update from there.

Answered 06/06/2012 by: papardun
Senior Yellow Belt

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1

Flash is already installed on all the users computers. Each year, each remote user gets audited so prior ot the audit, an IT tech contacts them and makes sure they are encrypted, all updates complete, etc...

I just need to know a way, once connected to their computer, what Registry setting or GPO can i change to allow Flash to install without being prompted to do so and just install silently in the background. It's OK if when finished, a reboot is required. I just need to have Flash update silently and automatically.

Hope that clarifies,

Thanks

Answered 06/06/2012 by: howie b
White Belt

  • I think andemats has your best solush up top ^. Push that mms.cfg file out via your preferred method!
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Does this help?:

 

http://helpx.adobe.com/flash-player/kb/administration-configure-auto-update-notification.html

 

EDIT: I know it doesn't help for older versions...but at least once you get them on 11.2 or greater....

We stopped installing Flash by default a few months ago and let users install as needed.

Answered 06/06/2012 by: etipton
Second Degree Green Belt

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