Hello all,

This will hopefully be a quick question. I'm trying to add Microsoft's Skydrive app to the Software Library list under Service Desk in Kace1000. Normally I would do a file association and add it that way. In this case, the file doesn't show up in the Program Files list under inventory the way they normally do. I believe this is because its meant to install under the user's profile. 

Is there any way to add the app if I'm unable to do a file association the regular way?

Hope this makes sense,

Thanks for your time


0 Comments   [ + ] Show Comments


Please log in to comment



You can create a manual entry under Computers >Software and use Custom Inventory Rules to look for the folder it installed in or something that lets the KBOX know this software is installed. Then you can associate the software to the title. Normally you want to let the KBOX detect it on its own but there are cases like this where you have to give it a little helping hand.




Answered 08/01/2012 by: nshah
Red Belt

Please log in to comment

If it does not create an entry in the machines registry under HKLM\Software\microsoft\windows\currentversion\uninstall it will not show up automatically in the software inventory.

You can look HKCU\Software\microsoft\windows\currentversion\uninstall to see if it created a keyset there.  If it did export that keyset change HKCU to HKLM and reimport to registry and it will show.

Also if you want you can create your own keyset and merge it during the install

"Comments"="any comments here" optional
"Contact"="Kilroy" optional
"HelpTelephone"="555-1212" optional
"DisplayName"="Skydrive app"
"Readme"="anything you may want to mention" optional

Answered 08/01/2012 by: SMal.tmcc
Red Belt

Please log in to comment
Answer this question or Comment on this question for clarity