I would like to utilize TeamViewer instead of RemoteDesktop, Dameware, VNC, or Bomgar which are included with KACE K1000 server version 5.3.53053.  I have a custom inventory rule collecting the id number but do not know how to pass that value to the K1.  I am sure its possible but just how?

Are there documented steps anywhere to create a custom KACE environment variable?

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I don't believe it's possible by default. It's been suggested as a feature request in the past: http://kace.uservoice.com/forums/82699-k1000/suggestions/2538874-team-viewer-machine-action

There is a customization that KACE support can do to have it pull the TeamViewer ID as a variable, but it's not something that would be free.

Alternatively, you can configure TeamViewer to use IP addresses instead of the ID. p. 23: http://www.teamviewer.com/en/res/pdf/TeamViewer7_Manual_RemoteControl_EN.pdf

The machine action command would look something like this:

%path%\teamviewer.exe -i <KACE_HOST_ID> --Password <Password>

Answered 07/30/2012 by: jknox
Red Belt

  • This is now possible with the K1000 v5.4 RC3 release that is due to be released in November:

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