How do I get the K1000 Agent to install?
I cannot get the Dell KACE K1000 agent to install. It connects to the computer but then gives an error message saying the "installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package. Exit code: 1620 Removing Service." This is the agent that came with the trial. It's a Windows 7 machine and the agent version is 5.3.53177. The error is below.
STEP 2: AUTHENTICATION - SUCCESSFUL
Opening pipe to service
Sending login credentials
This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
exit code: 1620Removing service
Connecting to ADMIN$
Deleting service file
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
End of remote communications.
[03/20/12 10:18:26 AM] End provisioning run.
Community Chosen Answer
Under Adavanced Provisioning what is your K1000 server name? I had a similar problem to this, had all the pre-requisites set to deploy the agent and it kept falling over. Noticed that my server name was the FQDN for the server. Changed that to the server IP address and BINGO!
Worth a try? Now I have to go and ask a question myself!