How do I get a report of failed K1000 agent installs ?
Hi, how do I generate a report on failed agent installs and if possible, reason they failed ? I don't see anything baked into appliance and copy-paste doesn't work the greatest if you have a large number to devices or multiple pages.
Thanks
Answers (3)
The following query will give you a listing by provision config just like the detail pages of the provisioning page. Please not that the query is ignoring errors for ports not accessible as this is normally a sign of nothing being on the other end.
Select PC.NAME AS PROVISION_NAME, PN.MODIFIED AS LAST_ATTEMPT, HOST_NAME AS FAILED_HOST, FAILURE_TYPE, ERROR, TIPS
from PROVISION_CONFIG PC
INNER JOIN PROVISION_NODE PN on
PC.ID = PN.PROVISION_CONFIG_ID
INNER JOIN KBSYS.PROVISIONING_ERRORS PE on
PE.ERROR_CODE = PN.ERROR_CODE AND
ERROR != 'TCP ports not accessible';
You could look at the logs, it will show you in the logs which machines failed and give a error codes. If you have a list of existing machines, I'd generate a report of machines in kace and then simply merge the list and have excel look for duplicates.
You could also use the network scan portion of the KBOX and see if anyone is listening on port 52230. If they aren't you could then do as ms01ak suggested, do an export and compare what failed or not.
If you are having issues you can also install the agent via GPO to ensure that it gets out there without fail on people that log into the domain.
