I've recently added Organizations and I've made some changes to Users permissions and some ticketing rules. However, I'm doing all this in the production environment. I'd really like to have a test environment with a few machines and a few user accounts that I can test with on the side. Is this typically done virtually as a best practice? Is it as simple as setting up an additional Organization? How does that affect my assest license number?  

Thanks for the help.

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I would LOVE a good answer to this question.


For me, I have some computers that I include in a "Test" label. When I test stuff, I only apply to these labels.

Answered 01/09/2014 by: JF524
Senior Purple Belt

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You can setup another organization, but it would use your current node count as that is global to the K1000 regardless of the number of orgs.

The best option in my opinion would be to contact KACE sales and get an additional license for a complete VM test environment. It is setup to run in ESXi, but it will run just fine in Workstation and VMware player for test environments.

Answered 01/09/2014 by: jknox
Red Belt

  • I was pretty sure that a new org would count against my total machine count. I already have a test group of ten machines for the patching labels. Maybe I could move those over to a new test org and not affect the whole environment from there. I'll check on the aditional license first. I don't know how that would work but I'm sure they could explain that to me.
    • You can run ESXi or workstation from a spare desktop/laptop and run the K1000 from it.

      I would define a group of 10-20 machines, say your internal IT folks or something you can watch closely that you could run from the test server.

      You could then upload a backup from your production K1000 and then apply the new license key for the test server. This would give you some parity with your production environment. It probably wouldn't be exactly the same, but pretty close.

      My test environment consisted of:

      Dell Precision workstation that ran my K1000, K2000 and multiple client/server OS VMs (Windows/Linux)
      Macbook Pro
      Dell Latitude (to cover Dell updates)

      The three of those were connected on a gigabit switch on my desk. That covered 99.9% of the issues I came across. What it didn't cover was machine specific issues, something like a driver not working on an Optiplex for example.
  • Has anyone done either of these successfully? Which has been most beneficial?
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