Hiding tickets from users
I have a Test Ticket queue that does not grant permission to anyone except myself. However user's who have no access to that queue are still able to see the ticket title and ticket submitter when they go to "All Queues" view if they are allowed to be an Owner of any other Queue. The users can not directly see the queue(or interact with it) and when they click on the ticket title it tells them they do not have access.
Is there any way to hide these tickets from the All tickets view? This is happening in both the Admin portal and User portal.
The only solutions I can come up with is to remove the submitter and title fields from All Queues view but that makes it completely useless. Or to create a new Organization just for that single queue.