Hi All, my K1000s crashed, i had to manual power it off as it was unresponsive. Kace will not boot, cant find kernel, error while including /boot.menu.rc in the line menu-display is shown. what can I do to resolve this issue?
1 Comment   [ + ] Show Comment

Comments

  • Hi, I'd recommend you submit a support ticket. That being said, next time you have an issue like this please avoid power cycling the appliance even if it is unresponsive. When that happens contact support right away. https://support.quest.com/create-service-request
Please log in to comment

Answers

1
I second Josh_H's answer: call support right away when you encounter such an issue.
Answered 01/26/2018 by: JasonEgg
Red Belt

Please log in to comment
Answer this question or Comment on this question for clarity