Help Desk Customization - Category Values
We are really trying to be detailed with our equipment or when users call with issues. We have the category values field filled out with about 100 lines at the moment. Is there a maximum number of lines i can have. What we are doing is adding in questions that the Technicians should be asking to find out exactly is the problem and when they hit the next drop down it gives them more questions to ask about say eClinicalworks. So we just wanted to see if there is a limit before i put all this time in to building the list.