Handshake Error, help please
I do not know what happens, I did it this step of https://www.youtube.com/embed/6Y_XO_QbDmM?autoplay=1&modestbranding=1&rel=0 , but says
Scheduled Task Status | |||||||
---|---|---|---|---|---|---|---|
Schedule | Schedule Last Run | Device Status Date | Current Phase | ||||
firefox | 01/18/2016 13:21:19 | 2016-01-18 13:22:18 | error (Handshake Failed) |
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You can edit the question and put the screenshot there.
Then you can find more useful information in the %PROGRAMDATA\Kace\User directory of the client where the job is failing: order the file by the date/time and start to inspect with a text editor the most recently modified...
Kind regards,
Marco - StockTrader - StockTrader 8 years ago
[2016-01-22.15:46:04][AMPAgent:ClientReadCB ] Header: msgid (146); msgType (0)
[2016-01-22.15:46:04][AMPAgent:ClientReadCB ] Payload: pluginId: Patching (4); payloadLen (280)
[2016-01-22.15:46:33][AMPAgent:ClientReadCB ] Header: msgid (147); msgType (0)
[2016-01-22.15:46:33][AMPAgent:ClientReadCB ] Payload: pluginId: Patching (4); payloadLen (280)
[2016-01-22.15:46:47][pluginPatching:DownloadUsingCurl] DownloadFile: 'C:\ProgramData\Dell\KACE\patches\HANDSHAKE.LST.gz' error occurred: 'Recv failure: Connection was reset' Error Code (56:Failure when receiving data from the peer), url: http://kbox.bcn.cl/service/patchhandshake.php?kuid=C3641C66-FF80-4993-93F0-342FE59A71E3&path=windows/
[2016-01-22.15:46:47][pluginPatching:KCopyFile ] Error (cURL) copying files from 'http://kbox.bcn.cl/service/patchhandshake.php?kuid=C3641C66-FF80-4993-93F0-342FE59A71E3&path=windows/' to 'C:\ProgramData\Dell\KACE\patches\HANDSHAKE.LST.gz': (56) Failure when receiving data from the peer
[2016-01-22.15:46:47][AMPAgent:kpiKmsgrLog ] [4] DownloadManifest: Failed to get patch manifest info from server
[2016-01-22.15:46:47][AMPAgent:kpiKmsgrLog ] [4] pluginPatching: Failed to download and process patch essentials.
[2016-01-22.15:47:29][pluginPatching:DownloadUsingCurl] DownloadFile: 'C:\ProgramData\Dell\KACE\patches\HANDSHAKE.LST.gz' error occurred: 'Recv failure: Connection was reset' Error Code (56:Failure when receiving data from the peer), url: http://kbox.bcn.cl/service/patchhandshake.php?kuid=C3641C66-FF80-4993-93F0-342FE59A71E3&path=windows/
[2016-01-22.15:47:29][pluginPatching:KCopyFile ] Error (cURL) copying files from 'http://kbox.bcn.cl/service/patchhandshake.php?kuid=C3641C66-FF80-4993-93F0-342FE59A71E3&path=windows/' to 'C:\ProgramData\Dell\KACE\patches\HANDSHAKE.LST.gz': (56) Failure when receiving data from the peer
[2016-01-22.15:47:29][AMPAgent:kpiKmsgrLog ] [4] DownloadManifest: Failed to get patch manifest info from server
[2016-01-22.15:47:29][AMPAgent:kpiKmsgrLog ] [4] pluginPatching: Failed to download and process patch essentials. - paul007 8 years ago