File Synchronization not working
For the life of me I cannot get File Synchronization to work. I need to push out a zip file and have it unzip. I attached the zip file to a software entry in the software inventory section then created a new File Synchronization.
On the File Synchronization detail window:
Please help.
On the File Synchronization detail window:
- I have the software title selected and it recognizes the zip file that I already attached
- The location is C:\Adobe
- Location User and password is just the default for the server
- It's enabled
- Create Location is checked
- Persistent is checked
- I have my labels selected for where I want the file deployed
- and I have my deployment window for 18 - 7 (24H clock)
Please help.
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Answers (14)
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Posted by:
GillySpy
12 years ago
This is a known issue. A zip file will not unzip via File Sync with latest 5.3. You can send down a zip file using an offline script that runs at check-in to achieve the same effect.
Posted by:
need2mod
12 years ago
ORIGINAL: GillySpy
Arcolite, that is a known issue with using File Syncs right now.
FYI: Bug K1-10026
Posted by:
lefttunknown
12 years ago
Ok, I just did a manually upgrade on the server to version 5.3.47927so maybe it will work now?
Posted by:
GillySpy
12 years ago
5.3.47927 was the last on Oct 23rd when I posted so it should still be broken in that build.
Posted by:
lefttunknown
12 years ago
ya the file sync still didnt work last night. we were able to successfully get the zip folder to send and unzip during the day to a group of PCs but I am not sure why it wont work during my time frame. I created a custom build of adobe reader with patches using the adobe customization tool and unfortunately the entire zip folder is 54MB - too big to deploy during the day. Anyway, Can you explain more on how to use an offline script to send this file and unzip it?
Posted by:
GillySpy
12 years ago
There is a task called "unzip a file" in a script. Just add your file as a dependency to the script.
Posted by:
lefttunknown
12 years ago
awesome. one more question: I understand what I should enter for the target field (where the file should be unzipped to) , but what should I enter for File and Directory?
Posted by:
GillySpy
12 years ago
Directory and File are what you are unzipping. So if yourzip.zip is a dependency then something like this:
Directory=$(KACE_DEPENDENCY_DIR)
File=yourzip.zip
Target=c:\destination
Directory=$(KACE_DEPENDENCY_DIR)
File=yourzip.zip
Target=c:\destination
Posted by:
Arcolite
12 years ago
For us, File Syncs are working, however when the Zip gets extracted it doesn't keep the folder structure. All files just get extracted to the path directed and all subfolders inside the Zip get ignored.
Posted by:
Arcolite
12 years ago
Is there any ETA on a fix for this or should I just convert my File Syncs to Scripts (as above)?
Posted by:
GillySpy
12 years ago
I do not have an ETA, but am working on getting one, if you open a support ticket I can keep you abreast of a bug fix a little better and tie your situation more strongly to the report.
Posted by:
Arcolite
12 years ago
Hi Gerald,
I already have a support ticket open reguarding some of the issues I'm having with 5.3.
It's ticket 166309.
I already have a support ticket open reguarding some of the issues I'm having with 5.3.
It's ticket 166309.
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