Hi,

I am getting the below error while installing the msi. And if i click "ok" installation is happening fine without any errors.

ERROR: "1: An attempt was made to reference a token that does not exist"

Pls help me in this regard
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Presumably you have exhaustively read the 411,000 Google hits for that error before posting here?
Answered 12/10/2009 by: VBScab
Red Belt

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One resolution to this I've seen was the client coudl not resolve the hostname of the K1000. 

 

Error:

Opening pipe to service 
Sending commands 
Sending login credentials 
process (//SBT-KVA-01.SBT.COM/client/agent_provisioning/windows_platform/agent_msi_provision.bat SBT-KVA-01.SBT.COM client ampagent-5.4.10622-x86.msi SBT-KVA-01.SBT.COM) could not be launched: 1008 An attempt was made to reference a token that does not exist. 
(authenticated, but CreateProcessAsUser failed)process (//SBT-KVA-01.SBT.COM/client/agent_provisioning/windows_platform/agent_msi_provision.bat SBT-KVA-01.SBT.COM client ampagent-5.4.10622-x86.msi SBT-KVA-01.SBT.COM) could not be launched as LocalSystem: 2 The system cannot find the file specified. 


Resolution: Make sure the K1000 hostname is resolvable from the client. 

example:

ping k1000.domain.com 

Should return the IP address of your K1000. 

Answered 08/28/2013 by: brucegoose03
Second Degree Black Belt

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