I have an Owner that is receiving duplicate email messages any time a Kbox notification goes out to him (ticket changes, reminders). Does anyone know of what might be causing this?
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Rating comments in this legacy AppDeploy message board thread won't reorder them,
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Can you verify the owner is not category CC, ticket CC, or part of a custom ticket rule?
Answered 09/21/2010 by: cblake
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