Hi

I have just installed Win 7 Ent on a HP ProBook 6470b but there are two devices which are in need of drivers

Hardware Id is

Device 1 is a USB Controller

PCI\VEN_8086&DEV_1E31&SUBSYS_179C103&REV_04

PCI\VEN_8086&DEV_1E31&SUBSYS_179C103

PCI\VEN_8086&DEV_1E31&CC_0C0330

PCI\VEN_8086&DEV_1E31&CC_0C03

Device 2 is an Unknown Device

ACPI\HPQ6000

*HPQ6000

 

**update**

 

I have tried all the drivers on the webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5217797&prodTypeId=321957&prodSeriesId=5212922&swLang=13&taskId=135&swEnvOID=4054 but it is still asking for drivers.

 

Thanks in advance

 

Stephen

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2
Answered 07/19/2012 by: dugullett
Red Belt

  • Thanks for the info, I have tried the Chipset and all the other drivers on this page but it two devices are still asking for drivers.
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2

the acpi\hpq6000 should be  HP 3D Drive Guard

Answered 07/23/2012 by: SMal.tmcc
Red Belt

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2

PCI\VEN_8086&DEV_1E31&SUBSYS_179C103&REV_04 is the intel MEI

Answered 07/23/2012 by: SMal.tmcc
Red Belt

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2

if you have to reinstall the chipset or MEI (it may have auto detected the wrong one) use the -overall parameter, otherwise the install will not replace the wrong files with the proper ones

The Intel(R) Chipset Device Software supports several
command line flags for various installation options.

Below is a list of all the available command line flags that
may be used with the program call.  Note that the '-L' and
the '-S' flags MUST be specified at the end of the command
line flag list.

Flag        Description
----            -----------
-?             
                Displays the list of available command line
                flags. This flag works in Interactive Mode only. 

-A             
                Extracts the INF files and Readme to either
                "C:\Program Files\Intel\InfInst" or the
                <Installation Path> directory specified using
                the '-P' flag. The software will NOT install
                these INF files to the system. This flag can
                be combined only with the '-P' flag. All other
                options will be ignored if the '-A' flag is
                specified. This flag works in Interactive Mode
                only.

-AONLY         
                Extracts the needed INF files to install on the
                current system. If the install has been run once
                successfully, '-AONLY' will not return any INFs
                when used in conjunction with '-OVERALL' switch,
                all the needed INFs for the system will be
                extracted.

-B             
                Automatically reboots the system after
                installation. This flag is ignored if '-A' flag
                is specified. This flag works in either Silent
                Mode or Interactive Mode.

-F2 <path\filename>            
                Specifies an alternate location and name
                of the log file created by InstallShield Silent.
                This option is used for silent installation from
                a CD. 'Path' indicates the directory path where
                installation status is logged in file 'filename'.

-L <number>   
                Specifies the language of the setup dialogs.
                This flag works in Interactive Mode only.

-NOLIC         
                Does not display the license agreement dialog box during
                installation. This parameter works in Interactive
                Mode only.

-NOREAD        
                Does not display the Readme display during installation.
                This flag works in Interactive Mode only.

-NOWEL         
                Does not display the welcome screen during installation.
                This flag works in Interactive Mode only.

-OVERALL      
                Updates ALL INF drivers on all available devices
                even if third party drivers are currently installed.
                This flag works in Interactive Mode only.

-OVERIDE
                Updates the storage drivers even if a third
                party storage driver is currently installed.
                This flag works in Interactive Mode only.

-OVERWRITE      
                Ignores the overwrite warning dialog when
                installing an older version of the software.

-P<Installation Path>  
                Specifies the hard disk location to which the
                INF program files are copied. If this flag is
                not specified at the command line, the
                <Installation Path> directory is as follows:
               
                   C:\Program Files\Intel\INFInst
               
               If this flag is used without the '-A' option,
               only the Readme will be copied to
               <Installation Path>. The directory name can
               include spaces, but then a pair of double quotes
               (") must enclose the directory name. There should
                not be any space between the switch '-p' and the
                directory name. This flag works in either Silent
                Mode or Interactive Mode.

-S             
                Runs the Installer in Silent Mode (no user
                interface is displayed). This flag and the
                '-L' flag must be placed at the end of the
                command line flag list.

Answered 07/23/2012 by: SMal.tmcc
Red Belt

  • We are having issues with the bluetooth driver not being able to automate.
  • Timanator, were you able to figure the bluetooth driver out? This is an older post now.
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0

I used the Finger Print driver and worked.

Answered 01/30/2013 by: jhonnylima
White Belt

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