Hello- this is my 1st Managed Installation. I am installing IBM I Access for Windows 7.1. The target computers have version IBM ISeries Access for Windows 5.8 on them now. I have a directory with a single sub-directory, and when I manually run this, it completes perfectly, no interaction required -
setup /S /v/qn
So I zipped the folder & the subfolder under it, and it is on the KBox now. When I launch the Managed Software Installation, it is getting tripped up as follows -
The primary language version Mri2924 that is currently installed does not match any available language versions. The upgrade cannot continue. Something changes when I am deploying via the KBox compared to a manual install, & having problems with is - any help is appreciated.
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Answers

0
My suspicion would be that it's trying to find the installed language(s) but, because the KBox uses the local System account, there won't be any.

Does the EXE extract and execute an MSI?
Answered 11/04/2011 by: VBScab
Red Belt

Please log in to comment
0
Thank you for the reply. I am not sure, & I will try to find out & re-post.
Answered 11/04/2011 by: tomlct
Yellow Belt

Please log in to comment
0
I believe it uses "cwbinstall.msi", because when I went to the target, and to the Kace folder with the installation, I issued "cwbinstall.msi" and had the same message.
Answered 11/04/2011 by: tomlct
Yellow Belt

Please log in to comment
0
Hello - it is working now, thanks to the assistance I received from Kace support (Mark Gonzales). The folder structure I was using for my manual install had a folder "MRI2924" at the same level as the folder with all the install files, NOT under it. My manual install must have seen it. I did quick experiment - on the target that was not working, I stuck a copy of that folder where KACE had placed the package, in the same folder, and a manual install on that target worked, so on my source, I just put a copy of this folder UNDER my root level install folder, and repackaged it, and reloaded to the KBox, and OK now.
Answered 11/04/2011 by: tomlct
Yellow Belt

  • Hi TomLCt, mind to share how you actually upgrade the version through KBOX?
Please log in to comment
0

Hi TomLCT,

Mind to share how you configure the silent upgrade to v7.1 using KBOX?

 

Answered 06/08/2012 by: Estherqiqi
Yellow Belt

Please log in to comment
0
It is easier to just uninstall the old version and do a fresh install: IBM Access Ver 7.1 64bit version only has the American option English language file.
Answered 01/26/2016 by: Allblack
White Belt

Please log in to comment
Answer this question or Comment on this question for clarity