detex.exe consuming high CPU
We just starting seeing alerts on several servers that show detex.exe consuming high amounts of CPU. Is anyone else experiencing this or know what detex.exe is responsible for?
C:\ProgramData\quest\kace\modules\detex\detex.exe
Answers (10)
Top Answer
For anyone else that might run across this - removing and reinstalling our antivirus (Cylance) seems to have resolved this on the handful of machines experiencing it. My best guess is that there was some weirdness left after a Cylance update or policy change, and the fresh start resolves it.
@wmichel23 I know I have not. I am on SMA 13.0.383 with agent 13.0.42 now and the issues have never gone away for me. It is super intermittent and doesn't seem to affect all systems. I still think it has to do with our Cylance Antivirus, probably the advanced memory protection and/or script blocking features.
Comments:
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Most likely. I'll let you know if I'm able to figure it out. - wmichel23 1 year ago
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Thanks! For reference, do you mind sharing which AV product you use? - IDSI support 1 year ago
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Cylance as well - wmichel23 1 year ago
I am having the same issue. detex.exe staying at very high CPU usage when nothing else was happening on the system. Closing the process and letting the agent restart it calms it down for a while, but by the next day it has gone up again.
SMA 12.1.168, agent 12.1.52
We use CylancePROTECT for our AV, and AV exclusions aren't helping me either. I will try uninstalling Cylance on a test system and report back tomorrow if that changes anything.