Hello

I have spent a couple of weeks trying to deploy this application in our environment but to no avail.

Using the .msi and Abcpy.ini as suggested on this website works to a degree, however this seems to perform a 'basic' install where the help center / etc is not installed. I receive the following error when attempting to launch help from within Photoshop.

"There was an error bringing the Help application forward. You may need to re-install the application and the Help component."

If I then run the help center.msi on the CD this error goes away however the help center does not display any content for Photoshop (only info about itself).

If anyone has successfully deployed this application in their environment can they please share the method used with me, it would be very much appreciated.

PS - We are in a Novell environment and when using a ZENworks Snapshot of the install I ended up with the same issue with the help center?

Thanks again!
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I'm not sure if the problem is related but when I repackaged Photoshop Elements 3 I had to move C:\Windows\Profiles\Application Data\Adobe\PhotoshopElementsHelp to C:\Windows\Profiles\All Users\Application Data\Adobe\Photoshop ElementsHelp in my package or the help wouldn't work. For one reason or another Wise Package Studio had put it in the user profile.

I had to repackage Photoshop Elements 3, which comes as an InstallShield MSI for several reasons. One of it is that it wouldn't deploy with Active Directory and another that I couldn't get it to install silently and without pop-ups.

Marcel
Answered 01/13/2006 by: ZhuBaJie
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I cant find this path.

OS is Windows XP SP1
Answered 01/15/2006 by: sideshow
Senior Yellow Belt

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OK...

I have been following this page on the Knowledgebase [link]http://www.appdeploy.com/packages/detail.asp?id=265[/link]

But I am stuck at step 4 becuase I do not have access to InstallShield Developer...

4. Have Repackager to build an InstallShield Developer project file.

5. Open the project file.

6. Go to Direct Editor, expand Tables, and click on Component.

7. Navigate to Folder_Automate_COM and empty out the KeyPath field (delete string contactsheetii.8li).

Does anyone know of a free/trial tool that will allow me to perform this action?

Thanks.
Answered 01/15/2006 by: sideshow
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There's a free SMS edition you can download from their site. I think this might help you.
Answered 01/16/2006 by: ZhuBaJie
Orange Belt

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Hi sideshow,
first of all, the installer of Photoshop CS2 is fundamentally different from the earlier versions, because it is a native (Installshield) MSI package.
Therefore, for informations, go to the right page at 'packages knowledge page' http://www.appdeploy.com/packages/detail.asp?id=511.
Out of the box, the sub apps (help, bridge, commonfiles, stock photo) are only launched, when the installation runs from setup.exe or completly silent (/qn switch) via MSI-file. This apparently is an error, as in newer Adobe apps, this strict behaviour is changed a bit. To correct, please fire up ORCA, load the 'Adobe Photoshop CS2.msi' file, go to the 'InstallExecuteSequence' table and sort it to the sequence. Go to the very last one (6691/CA_SubLaunchAnExe) and alter the condition cell as follows: '(NOT SUITEMODE) And ((Not Installed) Or (REMOVE="ALL"))'.
Now the subapps should be installed after the installation of the main app (this takes some time).
Hope this helps.
Regards, Nick
Answered 01/16/2006 by: nheim
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Thanks Nick

I decided to just go ahead with the /qn switch and use a timed batch file to give a message to the user that the install is in progress.

This all seems to work fine however...

We have group policies in our environment and the install dosent work with the lower level users, I changed to the /qb switch to see the error as follows:

"You need to have administrative privileges to install Adobe Photoshop CS2. Setup will now quit."

Any ideas on what I can do for these 'locked down' users?

Thanks for any help.
Answered 01/16/2006 by: sideshow
Senior Yellow Belt

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Hi sideshow,
the /qn switch works, because that set the Installevel to 2, which is checked in the CA_SubLaunchAnExe sequence, as i mentioned above.
What do you mean with lower level users?
Are these users with regular user rights, installing Photoshop by themselfs?
Or are you advertising the Software?
Regards, Nick
Answered 01/17/2006 by: nheim
Tenth Degree Black Belt

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Hi Nick

Yes, these users are not Administrators of the local machines, they have User privleges only.

We use Novell Zenworks to deliver the Photoshop icon to the users desktop, when they run this it will detect that the .exe does not exist then run the install (the .msi with the /qn switch). After the install the icon will simply launch photoshop rather than install each time.

This works fine for users who are in the Administrator group on the local machine but not users who are in the users group. This is on top of Group Policies that lock down the desktop environment for the users (no C:, no control panel, etc).

My deployment skills are not very good, sorry if I am missing something. While I wait I will see if I can make the changes in your previous post and use the /qb switch to install everything, but I dont think this will help with the local rights issue.

Thanks.
Answered 01/17/2006 by: sideshow
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Tried the stuff in ORCA then reinstalled with the /qb switch and it seems to complete.

However the help center has no reference to Photoshop (as per my first post) and when I run it again it seems to run the MSI again and have an error pop-up that simply says "Error." and nothing else.

Think I will stick with the /qn switch [&o]

One other issue I am having is hiding the 'Do you want to register?' pop-up.

I have followed this site and the adobe site, I have also taken a snapshot of the process and cant see what I am doing wrong?

Here is the reg file... (it does successfully block the update pop-ups).

REGEDIT4

// Registry file generated by the Application Launcher.

[HKEY_LOCAL_MACHINE\Software]

[HKEY_LOCAL_MACHINE\Software\Adobe]

[HKEY_LOCAL_MACHINE\Software\Adobe\Photoshop]

[HKEY_LOCAL_MACHINE\Software\Adobe\Photoshop\9.0]
"PluginPath"=""

[HKEY_LOCAL_MACHINE\Software\Adobe\Updater]
"Enterprise"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{236BB7C4441942FD04091E257A25E34D}]
"EPIC_REGS_COUNT"=dword:00000000
"EPIC_REGS_LANG"=dword:00000000
"EPIC_REGS_STATE"=dword:00000002
"EPIC_REGS_TYPE"=dword:00000004
Answered 01/17/2006 by: sideshow
Senior Yellow Belt

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ORIGINAL: sideshow
"You need to have administrative privileges to install Adobe Photoshop CS2. Setup will now quit."
Any ideas on what I can do for these 'locked down' users?
Thanks for any help.


There is a 'Launch condition' in the MSI telling AdminUser=1.
Edit the MSI or create an MST and remove this Launch condition. It will prevent the installation from halting directly at launch, but if the user doesn't have sufficient privileges the installation will fail later on. However, running it advertised should do the trick I guess.
Answered 03/03/2006 by: wicket
Senior Yellow Belt

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