Is there a way to customize what is shown on the sidebar while viewing tickets or knowledge base articles?
There are some existing instructions but we would like to modify those and maybe add a few things as well.

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Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.


Answered 08/15/2011 by: airwolf
Tenth Degree Black Belt

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Like Andy said, no. If it's something you'd like to see though, try requesting it on the KACE User Voice website:
Answered 08/15/2011 by: warmep
Second Degree Green Belt

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Answer this question or Comment on this question for clarity