How do I uninstall the previous 4.x version using the msi - mst combination. My Active directory push works for new installs but I get an uninstall error on computers that have and older version.

Mike
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are you authoring the new msi packages?
Answered 11/11/2005 by: rikx2
Purple Belt

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No. I use a transform to apply my settings which works fine as long as the machine has no Cisco VPN software on it. If I run the package with an older client then it errors with "The old version has to be removed first using Add/Remove"
Answered 11/11/2005 by: compugru
Yellow Belt

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Dude,

Uninstalling Cisco VPN Client will require you to restart the machine. The only way to install another version on it is to trick the machine that no older version is existing...

Remove the trace of installation in the registry prior to your installation:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{Product Code}

If above keys did not work, try to research its product entry somewhere in the registry.

Hope this help..
Answered 11/14/2005 by: dj_xest
Fifth Degree Black Belt

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or you can add a custom action to check if any clients are installed.. if there are then it will removed and since they had to restart for the removal of old clients to be successful then you can just add a line in you registry runonce so the installation will continue after restarting the workstation (on successful removal of old clients)

regards
rick
Answered 11/14/2005 by: rikx2
Purple Belt

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Not sure how to do that, but thank you. I will research it.

Thanks again to you both.

Mike
Answered 11/14/2005 by: compugru
Yellow Belt

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ORIGINAL: rikx2

or you can add a custom action to check if any clients are installed.. if there are then it will removed and since they had to restart for the removal of old clients to be successful then you can just add a line in you registry runonce so the installation will continue after restarting the workstation (on successful removal of old clients)

regards
rick





How we can add a line in runonce to install the new version VPN 6.0 after uninstall/reboot of the machine.

Thanks in ADV

VR
Answered 07/17/2006 by: vamshidharr
Senior Yellow Belt

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I am also in the process of installing the VPN. 4.0. Did you guys have any problems installing and running it to another systen after the installation was done? It gives me an error stating "VPN subsystem is unavailable". It tries to heal it self and then gives an error. If i shut it and open back up, it works fine but maybe due the error, it tries to self heal. Any ideas. keeping in mind when I try to uninstall it, throws me out oif the network and have to reimage the system.
Answered 07/17/2006 by: fsubzwari
Senior Yellow Belt

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All u have to do if u r using WISE, is to go to Installation Expert tab, Distribution then click on UPGRADES. there u will specify the location of the previous MSI version and WISE do the rest for u.
So during ur installation of the newer version, it will check for the older version and remove it then finish installing the newer installation.

Giz
Answered 07/18/2006 by: gizmolala
Third Degree Blue Belt

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