Hi all,

When trying to capture a user state from a computer, I always get the following error:
Host x.x.x.x - ERROR: Failed to open connection - NT_STATUS_LOGON_FAILURE

I tried the following:
Capturing a user state based on IP
Capturing a user state based on Computername
Tried to capture user states from different computers
Tried to enter an other user/password used to capture the user state
Even restarted the K2000
I even tried to capture my own user state from my own computer. It's showing up perfectly in K1000.

Nothing works, I cannot at all capture a user state from any computer, regardless of the way I try.

Help...
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No body with an idea? Really nobody?
Answered 06/24/2016 by: torgal
Orange Senior Belt

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