Cannot save UserUI changes under User Roles
We are trying to customize tabs, to hide them from our users. Went to the User Roles : Edit details area under Service Desk. I am a full Admin on the Box 1000 box. All of our users are imported from AD.
For example, when we expand the UserUI fileld and select 'Custom'and then select to hide items like 'Software Libary', the 'Save' button is grayed out and we cannot save our changes. Has anyone ran into this?
We ended up creating a new role and assigning all the LDAP users to it. Then made the new role the default role for LDAP users. Thanks for the insight!