Can Knowledge Base article use a domain name?
-
Joshy Boy
- How helpful is this to you?
- Average Rating 0
- 1192 views
- 06/15/2015
Hi All,
Our users access our K1000 Service Desk using the domain name servicedesk/ rather than the default K1000-manage address.
Is there any way to also use our domain name with knowledge base articles rather than the k1000 root url?
Regards
Josh
0 Comments
[ - ] Hide Comments
Answer this question
or Comment on this question for clarity
Answers
You can easily configure DNS to forward several FQDNs to the K1000. It sounds like you have something like k1000.domain.loc as your K1000's A record in DNS and you have a DNS CNAME record for servicedesk.domain.loc. You could, for example, create another CNAME record for knowledgebase.domain.loc pointing to the k1000.domain.loc A record.
It gets a little more complicated if you use SSL and/or SSO.
Please log in to comment
Comments
Please log in to comment