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AutoCAD 2009 (64) SCCM Installation Issue

Software: AutoCAD 2009 (64-bit)
OS: Vista Enterprise SP2 (64-bit)
Delivery Architecture: SCCM 2007 SP3

Details:
I've managed to get around the '259' exit code issue, by tracking the child process the first setup.exe starts. My issue is that when the product is installed manually the installation completes without issue, but when installing the product via SCCM the installation fails, returning an MSI error of 1603. When I look into the MSI log, the only difference I can spot is that the softwareEmulation custom action returns a value of 3, instead of 1.

I do wrap the setup.exe /I <file>.ini command into a wrapper script, just to ensure that everything works and to do some post-installation processes.

Solutions Tried:
I've ensured that UAC was turned off, but this didn't help.

Any ideas on how to resolve this issue?

0 Comments   [ + ] Show comments

Answers (6)

Posted by: admaai 12 years ago
Orange Senior Belt
1
If your advertisement is per computer, make a group of computers and give the group rights to access the share, if you are creating installation logs on network, the group needs to have write permissions too.
Last time i checked SCCM installation of setup.exe needed /W too. It is also possible that one of your prerequisits have issues, which could be solved by preinstalling it.
Last but not least visit Autodesk forums and search for your problems.
Posted by: Witto 6 years ago
Senior Yellow Belt
0

For the silent or quiet (unattended) installation of Autodesk Design Review or DWG TrueView, create a batch file next to Setup.exe, name it Install.cmd, Setup.cmd, Install.bat or Setup.bat or so. Write in the file:


@Echo Off

start /w "" "%~dp0Setup.exe" /S /Q /W /I"%~dp0Setup.ini"


The /W makes Setup.exe wait intill the end of the installation. The return code or errorlevel or exit code should now be 0.

Posted by: netviz69 12 years ago
Senior Yellow Belt
0
Update:

Just attempted to run the installation routine as the local system user and the same error occurred, so it does point to the problem being with the system user running the installation routine.

N.B.
I've also tried running the program, via SCCM, as a local admin user, but the same error occurs.
For instructions on how I did this (http://verbalprocessor.com/2007/12/05/running-a-cmd-prompt-as-local-system)
Posted by: netviz69 12 years ago
Senior Yellow Belt
0
Update:

Running the program as a local admin user, makes the installation routine error with a different error.
MSI error 1606: Could not access network location Autodesk\AutoCAD 2009\R17.2\enu\.
Posted by: netviz69 12 years ago
Senior Yellow Belt
0
Thanks for the prompt reply.

Just to confirm that I don't create a network log and SCCM cache all necessary files before they are run - so that should rule out any issues relating to file system permissions.

I've tried using the /W /Q /I swicthes, but the same error occurs (softwareEmulation custom action returning 3)

The installation of pre-requisites are all correct as I run and error check the installation routines before running the AutoCAD setup routine is run.

I have raised a call with AutoDesk and placed a message on the their Forum.
Posted by: admaai 12 years ago
Orange Senior Belt
0
In my case I used a deployment share, SCCM runs only commandlines against that share.The idea behind it was to save both bandwidth and space.
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