I want to use our K1000 box to track the cost of computers for both service contracts (i.e. the vendor charges "X" per machine for repair), and purchases (i.e. the machine cost "x". How can I setup assets to do this? 

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  • Just to make sure I understand... you want to make it to where the time spend on a ticket that is associated with a specific asset is calculated and then added to the initial cost of the asset?
  • No. I am not using the help desk. I just want to add the cost of a machine to an inventory record
    • Create custom fields under the Asset Types section for the computer asset type. You can create one for Vendor Changes and one for Machine Cost. The field type can be set to currency.
    • Another thought... If you want more of a line item tracking method you can create a queue for service contracts and one for purchases then associate the tickets, which you can customize with the data you want, to the asset. That way when you look at the asset you will see all the attached data there.
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