As a Newbie I have a situation that I haven't as yet come across
I have a product called Arc Console Supervisor. I had a look on the software list here and there is an Arc Console product but not the supervisor.
It is an Installshield setup.exe file.
When I open it until the welcome screen stage, I go into the %temp% directory and there are two folders instead of one.
Also in the root of the %temp% directory there is a file named 1fc2.rra.
The two folders are shown below:
I have never seen two folders produced before.
Anyway, if I install the original arc supervisor setup.exe as above the file it works ok, but you need to fill in, Company name, server name, ip address etc.
When I use the MSI file it does not prompt for any information. The file just installs.
This is where I am confused.
I have tried a few different products and I presume I need to make a response transform.
Is this correct?
I just tried a product that allowed me to convert the original setup.exe file into an MSI file.
I then tried to make a response transform out of this new MSI file but it failed.
Please advise what I am doing wrong.
Community Chosen Answer
For all Installshield setup, it is better to create .iss file as a response file which will capture all your inputs and will store in it. You will have to create a install.iss and uninstall.iss for silent installation and uninstallation.
you can get some idea of iss file creation from here: