AMPAGENT disconnecting randomly
Hello Ninjas of IT,
I'm new to this forum and was hoping that someone else has come up with a solution to this issue that I've been having with Kace in our environment for quite some time now.
I have this issue where the AMPagent service would just randomly stop. They should start after the computer gets restarted, but don't. At first, I thought our end users were smart enough to disable the AMP agents because they didn't want to be bothered with updates and notifications, but then I noticed that our replication servers would randomly stop even though the servers has not been stopped. I would then turn the sevice back on, and a few days later the replication will stop because the amp agent has stopped.
I was able to use a batch script to enable the service remotely..
sc \\problemcomputer start "ampagent"
This has worked great for remotely starting up the amp agent on Windows computers that is online but does not have an amp connection.
I was wondering, what is the equivalent to the script above for a Mac. The majority of our ampagents that are not connected are Macs.
My environment is a mid sized company consisting of Mac, Lenovo, and Dell laptop and desktops. 90% of all computers are on the latest agent version. The remaining 10% are remote employees.
Any help to a solution would be very helpful as I have been battling this with Kace Support for quite some time now with no solution.