amp.conf Getting wiped?
We've been using kace for the last couple of years and it seems that every so often without warning some machines (not all) will have their C:\ProgramData\Dell\KACE\amp.conf file will lose all its relevant information and then be unable to talk to the kace agent as it doesnt have the kace hostname anymore.
It happened since being on version 6.1 and is now still happening on version 7.1. There hasnt been a common theme among any of the users that I've found.
Anyone had this happen?
Answer Chosen by the Author
What I noticed was after my amp.conf got corrupted, I saw it trying to connect to "kbox:443" in the log.
Well, I just added a DNS record on my domain(cname) for "kbox" to the correct host and as soon as the machine's dns cache was cleared and service restarted the machine connected correctly to the correct host and it "fixed" it's amp.conf. A reboot probably could have also worked.
Hope that might help.
Answered 10/09/2017 by: b.adams
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