Greetings everyone
I have a problem with service desk in dell kace - im trying to create a user groups ( role ) who can create ticker and modify them but not close - is it even possible in Dell Kace Service desk ? 

Thx for answer ! 
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We have run into a similar issues with Inventory.  We want folks to edit specific inventory.  The problem appears that the roles don't have the granularity to drill down.  

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Answered 11/09/2015 by:
Yellow Belt

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