Hi guys, I tried to put agent to Ubuntu 12.04 and agent is infact installed, but provisioning fails. I've copied the output so maybe someone can explain why is this happening...

[06/12/14 02:30:48 PM] Begin provisioning...

  [06/12/14 02:30:48 PM] Executing Unix platform provisioning. 

  [06/12/14 02:30:48 PM] Probing tcp ports for accessibility. 

  [06/12/14 02:30:48 PM] Port 22 [ssh] open. 



  [06/12/14 02:30:53 PM] Target is ubuntu-x86_64. 

  [06/12/14 02:31:04 PM] K1000 agent NOT detected via ssh query. 

  [06/12/14 02:31:04 PM] Attempting remote agent installation. 

  [06/12/14 02:31:04 PM] Copying K1000 agent installer./kbox/samba/client/agent_provisioning/linux_platform/ampagent-6.0.1079.ubuntu.64.deb 

  [06/12/14 02:31:10 PM] Running K1000 agent installer. 

  [06/12/14 02:31:10 PM] Setting K1000 server to k1000novi.ipkomunikacije.local. 

    Selecting previously unselected package ampagent.

    (Reading database ...

    dpkg: warning: files list file for package `ttf-mscorefonts-installer' missing, assuming package has no files currently installed.

    174099 files and directories currently installed.)

    Unpacking ampagent (from /tmp/kboxagent.deb) ...

    Setting up ampagent (6.0.1079-1) ...

     Adding system startup for /etc/init.d/AMPctl ...

     /etc/rc0.d/K02AMPctl -> ../init.d/AMPctl

     /etc/rc1.d/K02AMPctl -> ../init.d/AMPctl

     /etc/rc6.d/K02AMPctl -> ../init.d/AMPctl

     /etc/rc2.d/S98AMPctl -> ../init.d/AMPctl

     /etc/rc3.d/S98AMPctl -> ../init.d/AMPctl

     /etc/rc4.d/S98AMPctl -> ../init.d/AMPctl

     /etc/rc5.d/S98AMPctl -> ../init.d/AMPctl

  [06/12/14 02:31:16 PM] Verifying installation. 


  [06/12/14 02:31:21 PM] K1000 agent detected via ssh query. 

  [06/12/14 02:31:27 PM] Version is 6.0.1079. 

  [06/12/14 02:31:32 PM] K1000 agent KUID: ad2ec4de63c04f758c87eec27704b818 

  [06/12/14 02:31:37 PM] K1000 agent NOT connected via AMP. 

  [06/12/14 02:31:37 PM] End provisioning run.
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Agent provisioning failed as there was a warning of a missing font package during the agent installation step. Since, this was a warning and not an error, agent got installed. Also, agent is not dependent on this package, this package files seems to be missing from the OS which is causing this warning. Please check this http://ubuntuforums.org/showthread.php?t=1989709

Are you able to see the inventory record of this ubuntu machine on your K1 ? If yes, then everything should be fine.
Answered 06/15/2014 by: AbhayR
Fourth Degree Black Belt

  • I've reinstalled that package files but still agent provisioning failed...My Ubuntu OS is a virtual machine...
    I don't see inventory record in Devices Inventory tab... any other recommendations?
    Provisioning output is below:



    [06/16/14 12:08:50 PM] Target is ubuntu-x86_64.

    [06/16/14 12:09:01 PM] K1000 agent NOT detected via ssh query.

    [06/16/14 12:09:01 PM] Attempting remote agent installation.

    [06/16/14 12:09:01 PM] Copying K1000 agent installer./kbox/samba/client/agent_provisioning/linux_platform/ampagent-6.0.1079.ubuntu.64.deb

    [06/16/14 12:09:07 PM] Running K1000 agent installer.

    [06/16/14 12:09:07 PM] Setting K1000 server to k1000novi.ipkomunikacije.local.

    Selecting previously unselected package ampagent.

    (Reading database ... 202236 files and directories currently installed.)

    Unpacking ampagent (from /tmp/kboxagent.deb) ...

    Setting up ampagent (6.0.1079-1) ...

    Adding system startup for /etc/init.d/AMPctl ...

    /etc/rc0.d/K02AMPctl -> ../init.d/AMPctl

    /etc/rc1.d/K02AMPctl -> ../init.d/AMPctl

    /etc/rc6.d/K02AMPctl -> ../init.d/AMPctl

    /etc/rc2.d/S98AMPctl -> ../init.d/AMPctl

    /etc/rc3.d/S98AMPctl -> ../init.d/AMPctl

    /etc/rc4.d/S98AMPctl -> ../init.d/AMPctl

    /etc/rc5.d/S98AMPctl -> ../init.d/AMPctl

    [06/16/14 12:09:13 PM] Verifying installation.


    [06/16/14 12:09:19 PM] K1000 agent detected via ssh query.

    [06/16/14 12:09:24 PM] Version is 6.0.1079.

    [06/16/14 12:09:30 PM] K1000 agent KUID: ad2ec4de63c04f758c87eec27704b818

    [06/16/14 12:09:35 PM] K1000 agent NOT connected via AMP.

    [06/16/14 12:09:35 PM] End provisioning run.
  • I cannot ping k1000 hostname from Ubuntu VM...also, it's not joined to the domain... is that a problem?
    • Did you verify the virtual network setting are set to bridge and not NAT or HOST only?
      • I don't have that option enabled in my VMWare...i think its only test environment so its not fully licensed...also, some guy before me has set up that environment...
        I've joined that VM to my domain and tried with k1000 5.5 ver and same issuse happend...
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Reading the last comment(s) from dlistar.
The problem is with network settings.
Please first make sure you can ping the server.
With VMware (workstation or Player) you can double click the network icon to change this virtual machine connection settings.
Set that to bridged.

Answered 06/16/2014 by: dedenker
Third Degree Black Belt

  • I'm using ESXi 5.1.0 hypervisor and vSphere client... so there isn't any option for bridging...or I simply can't find it...probably there is a different way of making bridged connection... I agree that the problem is because I can't ping k1000 hostname... :/ hmmm,I'll try to find some tutorial about bridging esxi...
    • aha :) you do not have the right I guest. Ask you ESXi admin
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Thank you everyone for helping me, you're the best. I've found solution and want to share it with you. I don't know if this is the best fix but it helped me so...

I wasn't able to ping my FQDN of my DNS server so I changed a line in /etc/nsswitch.conf like in this article here:


and the the provisioning succeeded. Hope it helps
Answered 06/16/2014 by: dlistar
Second Degree Blue Belt

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