Greetings,

I am packaging Adobe Photoshop\ImageReady CS 8.0 and have run into an error. When I launch the application, what I have created, I receive this error: "Could not complete your request because of missing or invalid personilzation information".
I have gone out to Adobes Forums which suggested that the HKLM_Software_Adobe_Photoshop_8.0_Registration_SERIAL key is not correct or that the PS.sif file may be missing. All seems correct. Has anyone had any experiance with this particular package and could you give some suggestions on what could be wrong? Thanks for your help.

Regards,
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Please be more specific about something...

When you say you're "packaging" this application, do you mean you're doing a snapshot?

PLEASE say you're not and that you're creating a transform instead...
Answered 08/23/2004 by: sean_c_roberts
Senior Purple Belt

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There was no native MSI or thats what I would have done. I searched the source for an MSI before I began my quest. It was a striaght setup.exe, I to would have thought that there would be an MSI since this was so new. And yes I mean a snapshot. I will recheck the source, which was a burned CD sent to me. Sean, your name seems familiar, are you in Texas? Thanks for the help.
Answered 08/23/2004 by: kstall
Senior Yellow Belt

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I rechecked my source files and did a search for *.MSI, it came up empty. As I thought and stated the setup was through an executable an not an MSI. Thanks.

Reagrds,
Answered 08/24/2004 by: kstall
Senior Yellow Belt

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Have you checked your Temp files to insure that it is not uncompressing an MSI install.
Answered 08/24/2004 by: cdupuis
Third Degree Green Belt

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you might want to check out this thread: http://itninja.com/question/repackaging-adobe-photoshop-cs&mpage=2&key=&anchor#1630
Answered 08/24/2004 by: wildcat966us
Senior Yellow Belt

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I have not worked with CS yet, so I carefully watched this .exe uncompress using NT filemon. It is a legacy InstallShield setup.

Craig --<>.
Answered 08/24/2004 by: craig16229
Third Degree Brown Belt

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Pardon my french, but those ba5tards. Adobe really needs to catch up with new technology.
Answered 08/24/2004 by: cdupuis
Third Degree Green Belt

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wildcat966us - Thanks for link, that did the trick. I even captured the silly thing in AdminStudio 5 and it caught less than the Wise capture. Weird. Anyway, like you, I thought I had captured the Activation part. Thats the only piece I need to work on. Did you ever find a solution for the Activation piece? Again thanks for the info.

Regards,
Answered 08/24/2004 by: kstall
Senior Yellow Belt

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No probs!
Actually I didn't find the solution for that Activation part, so now the apps is on hold.[;)]
I tried several times to capture this part, but no success. Definetely Adobe sucks... [:@]
Answered 08/24/2004 by: wildcat966us
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Yeah, I'm packaging the whole frigging suite at the mo, and after talking to their Tech Support the answer is that the activation process of the retail version *cannot* be overcome.

Nice one...thanks Adobe. [:@]
Answered 09/05/2004 by: ianwil1976
Senior Yellow Belt

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