/build/static/layout/Breadcrumb_cap_w.png

Adobe Acrobat Pro - self repair?

Hi,

I am also having some difficulty in getting Adobe to self repair. I deleted the main exe and tried running the app as a locked down user to see if it repaired but it gave me an error saying that i didn't have the correct privilges to run setup.

I then ran a log file on repair and saw that there was a Custom Action called "UnsupportedPriviliges" in the msi that was giving me this error. I have changed this Custom Action's Condition to Not Installed AND REMOVE~="ALL".
With this done the self-repair now kicks in and starts but it hangs after a short while with the progress bar just stuck at about 3/4 of the way done.

Any ideas how to make Adobe Acrobat 6.0 Pro self-repair?

Thanks.
Mark

0 Comments   [ + ] Show comments

Answers (4)

Posted by: jonasm 18 years ago
Blue Belt
0
Did you install it using ALLUSERS=1 or 2?

Otherwise, try that.

/Jonas
Posted by: mark_holland21 18 years ago
Fourth Degree Green Belt
0
HI,

I have installed it using ALLUSERS=1.
Posted by: mark_holland21 18 years ago
Fourth Degree Green Belt
0
I have now tried installing it with ALLUSERS=1 and also tried it with ALLUSERS=2 and the result is the same with them both.
It seems to stop or hang at the custom Action named - RemoveAcro5TempIccReg.

Maybe this just can't be done. I don't really want to go messing with the Vendor's Custom Actions in case they are critical to something else.

Thanks for your help.
Posted by: JarrodV 18 years ago
Yellow Belt
0
Hi everyone, i am having the exact same problem with Adobe Acrobat Std 6.0 repairing for a user..... just says

You do not have sufficient privileges to run this installer.
Setup will now terminate.

When i repair as an administrator it works fine.... here is a copy of the log where i think windows installer is having difficulities



Action start 11:28:41: SetupPluginsProperties.
MSI (s) (90:80) [11:28:41:674]: Skipping action: UnSupportedInstallType (condition is false)
MSI (s) (90:80) [11:28:41:674]: Doing action: UnsupportedPrivileges
Action ended 11:28:41: SetupPluginsProperties. Return value 1.
Action start 11:28:41: UnsupportedPrivileges.
MSI (s) (90:80) [11:28:42:436]: Product: Adobe Acrobat 6.0 Professional -- You do not have sufficient privileges to run this installer. Setup will now terminate.

Somone please help me :S
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ