Hi,

I am also having some difficulty in getting Adobe to self repair. I deleted the main exe and tried running the app as a locked down user to see if it repaired but it gave me an error saying that i didn't have the correct privilges to run setup.

I then ran a log file on repair and saw that there was a Custom Action called "UnsupportedPriviliges" in the msi that was giving me this error. I have changed this Custom Action's Condition to Not Installed AND REMOVE~="ALL".
With this done the self-repair now kicks in and starts but it hangs after a short while with the progress bar just stuck at about 3/4 of the way done.

Any ideas how to make Adobe Acrobat 6.0 Pro self-repair?

Thanks.
Mark
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Did you install it using ALLUSERS=1 or 2?

Otherwise, try that.

/Jonas
Answered 04/06/2006 by: jonasm
Blue Belt

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HI,

I have installed it using ALLUSERS=1.
Answered 04/06/2006 by: mark_holland21
Fourth Degree Green Belt

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I have now tried installing it with ALLUSERS=1 and also tried it with ALLUSERS=2 and the result is the same with them both.
It seems to stop or hang at the custom Action named - RemoveAcro5TempIccReg.

Maybe this just can't be done. I don't really want to go messing with the Vendor's Custom Actions in case they are critical to something else.

Thanks for your help.
Answered 04/06/2006 by: mark_holland21
Fourth Degree Green Belt

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Hi everyone, i am having the exact same problem with Adobe Acrobat Std 6.0 repairing for a user..... just says

You do not have sufficient privileges to run this installer.
Setup will now terminate.

When i repair as an administrator it works fine.... here is a copy of the log where i think windows installer is having difficulities



Action start 11:28:41: SetupPluginsProperties.
MSI (s) (90:80) [11:28:41:674]: Skipping action: UnSupportedInstallType (condition is false)
MSI (s) (90:80) [11:28:41:674]: Doing action: UnsupportedPrivileges
Action ended 11:28:41: SetupPluginsProperties. Return value 1.
Action start 11:28:41: UnsupportedPrivileges.
MSI (s) (90:80) [11:28:42:436]: Product: Adobe Acrobat 6.0 Professional -- You do not have sufficient privileges to run this installer. Setup will now terminate.

Somone please help me :S
Answered 04/12/2006 by: JarrodV
Yellow Belt

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