Hi,

I made an mst file with Wise Package Studio for Adobe Acrobat Pro 9.

When I'm running the package, I have an error :

[serial number] - errors.

Thanks for your help !
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1
Use Adobe's Customization Wizard to create the mst file.

However I don't believe they have released the customization wizard for version 9 yet as the link in the below document leads to the version 8 customization wizard.

http://www.adobe.com/devnet/acrobat/pdfs/deploying_reader9.pdf
Answered 07/08/2008 by: bigherrm
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Thanks bigherrm.

The customization wizard is not release yet for the version 9.
I tried the version 8 custom wizard but it doesn't worked.
Answered 07/08/2008 by: lundi
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If the serial number is your only issue you can try adding a property to your mst

ISX_SERIALNUMBER=xxxx-xxxx-xxxx-xxxx
Answered 07/08/2008 by: bigherrm
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you need to send an email to adobe requesting it [email=AcrobatTechnicalEvangelist@adobe.com]AcrobatTechnicalEvangelist@adobe.com[/email] I had my bata version email and link the next day.

The customization wizard works like a champ. have already deployed std, pro, and reader. Now in a couple of weeks we all can do it again....
Answered 07/08/2008 by: makelley
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It was probably a poor choice to publish your email address on a public forum. Use the PM facility to ask members questions directly.
Answered 07/16/2008 by: VBScab
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ORIGINAL: makelley

Now in a couple of weeks we all can do it again....


Why do you need to do it all again? Is it not a full production beta?
Answered 07/30/2008 by: MrTED
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HI all,
I have tried to use the Customization Wizard for 8.0 with Acrobat 9 and it does not even recognize the MSI. According to Adobe's documentation (http://help.adobe.com/en_US/Acrobat/9.0/Professional/WSF4006CF0-5B68-44cc-B72D-0B98DCD57BD7.html), you can use Customization Wizard 9. Well I has not been release and they don't now when. I called and got the normal "It should be soon" BS. Guess will have to wait. [:@]
Answered 08/01/2008 by: rcotton
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[:@][X(]AARRRGHHH![X(][:@]

Check out this response from Adobe now that 9.0 landed in my Q...


[font="trebuchet ms"]There is no Beta version for the customization wizard but it should be released sometime within this month.
Answered 08/01/2008 by: kiptek
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ORIGINAL: kiptek

[:@][X(]AARRRGHHH![X(][:@]

Check out this response from Adobe now that 9.0 landed in my Q...


[font="trebuchet ms"]There is no Beta version for the customization wizard but it should be released sometime within this month.




The Reader is easy enough to do, the customization wizard is for the Standard and the Pro version.
Answered 08/05/2008 by: Thegunner
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yep. trying to do 9.0 pro. actually there has been an issue with their ESD site for volume licensing, so I cannot even download the software...!!
Answered 08/05/2008 by: kiptek
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[font="trebuchet ms"]Issues fixed with Adobe ESD. Looks like they have also released v.9 of the customization wizard. Just login to your Adobe account & search for [font="courier new"]CustWiz90_en_US.exe in the downloads.
Answered 08/07/2008 by: kiptek
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The "Adobe Customization Wizard 9" can also be downloaded from http://www.adobe.com/support/downloads/detail.jsp?ftpID=3993
Answered 08/07/2008 by: AngelD
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To owners of volume licenses for Acrobat products: If you purchased CS5 which includes Acrobat 9 Pro, you may have an issue with licensing if you dont download from Adobe's license site the Acrobat 9 software you should find there under the Software Download link.

The Acrobat Pro CD supplied with CS5 is not suitable for volume licenses of Acrobat 9.
Answered 08/02/2010 by: krpa
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It would be useful if you could post this information in the 'Package KB' for both products. There is a link to the Acrobat Package KB at the top of this thread's page.
Answered 08/03/2010 by: VBScab
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hi ,

now i'm not able download Adobe Acrobat pro 9 in google or Adobe.com

plz provide any download link for download Adobe Acrobat 9 pro or ext

thanks
Answered 02/03/2011 by: appinstall
Blue Belt

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